Tobias Waggoner
AI enthusiast, Software Developer, Trainer, Consultant
Nüssleser Strasse 11
+49 (1523) 73 26 552
tobias.waggoner@netzalist.de
https://www.netzalist.de
Summary
For the past 30 years, I've honed a diverse array of skills in the tech
sector, from coding to the strategic development of complex software
systems, and leading teams through the challenges of innovation and
change. My experience encompasses project management, coaching,
and consulting, all grounded in practical application.
As GenAI emerges to redefine our field, I recognize the critical window
for early adoption. I am keen to contribute substantively to clients who
are poised to integrate GenAI, whether to innovate their product
offerings or to modernize internal processes.
I am actively seeking opportunities where I can apply my technical
acumen, coupled with my experience in change management and
operational excellence. My role could be deeply technical, within Dev or
DevOps/MLOps, or managerial, where I can guide a team navigating the
transformative shifts GenAI will bring. My focus is to drive success
during these pivotal times, with clear communication and analytical
precision.
Skills
DevOps&Automation
Expert
CI/CD Pipelines, Build
Automation, Azure
DevOps, Config
Management, Ansible,
ELK Stack, Github
Actions, MLOps
Systems Architecture
Advanced
SOA & Microservices,
Reactive Systems, High
Availability,
Containerization,
Docker/Kubernetes,
Kafka, RabbitMQ
Agile Methodologies
Advanced
Scrum, Kanban, eXtreme
Programming, Scrum
Master, Scrumban
Full Stack .NET
Expert
C#, .NET Core, XR/Game
Development (Unity),
SignalR, EF, MVC, Web
API, LINQ, Blazor, Fluxor,
Azure Services
Python & AI Dev
Advanced
Langchain, RAG
strategies, Autonomous
agents, Multi-Agent
systems, Educational AI,
AI on the edge
Full Stack JavaScript
Intermediate
JS/TS, Full Stack,
Node.js, React, State
Management, Express.js,
Angular, Vue.js, Next.js
AI Vision & Strategy
Advanced
AI Governance, Strategic
Planning, AI Integration,
Business Alignment, AI
Policy, Innovation
Management, Risk
Assessment, Scalability
Strategies, Privacy
Team & Tech
Leadership
Advanced
Cross-Functional Teams,
Performance
Optimization, Decision-
Making Frameworks,
Remote Team Dynamics,
Mentorship & Coaching
Change Management
Intermediate
Stakeholder
Collaboration, Agile
Implementation,
Workflow Redesign,
Training Programs,
Transition Strategies,
Impact Evaluation
Interests
Artifical Intelligence (AI)
GenAI, LLMs, RAG, Finetuning,
Agents, Automation, Education,
Ethics, Safety
eXtended Reality (XR)
Mixed reality, Virtual Reality, Meta
Quest
Languages
German
Native
English
Expert
French
Good
Education
Fernuniversität Hagen
Economics
1997 - 2004
Bachelor
Berufsakadmenie Stuttgart
Business Informatics
1994 - 1997
Diplom
Professional career
Netzalist GmbH & Co. KG
Founder, CEO
2013 - PRESENT
Leipzig / Fambach
Software development, consulting, training.
Founded in 2013 as the successor for Rope Development, Netzalist
GmbH& Co. KG is the main company and active in several business
activities.
Virtual Contact Group GmbH
Founder, CEO
2004 - PRESENT
Leipzig / Fambach
Founded in 2004 as a framework for a planned joint venture, which was
later realized differently. Today, VCG is a limited partner of Netzalist
GmbH & Co. KG and is not active on the market itself.
Rope Development
Founder
2002 - 2013
Frankfurt / Main
Software development and consulting.
Netzalist GmbH & Co. KG took over from Rope Development in 2013.
Adcotel GmbH
Co-Founder, CEO
2005 - 2007
Leipzig
Development and distribution of a cloud platform including in-house
development of the necessary infrastructure (customer portal, billing,
order taking) for an existing campaign management solution.
15 employees, 2.5 million turnover
2008 Sale of Adcotel to Tribe Technologies, Frankfurt / Main
DBPro GmbH
Co-Founder, CTO
1996 - 2001
Stuttgart
Development and Distribution of callcenter software AgentONE™.
15 employees, 1,5M revenues.
1999 Sold company to Softmatic AG / Hamburg, Continued as CTO.
MTEC Computer
Founder
1994 - 1996
Stuttgart
First company, System builder to finance college.
Project History 1995 - PRESENT
Siemens Healthineers / Advanced Therapies
ROLE: DevOps Engineer, Consultant, Trainer
04 / 2023 - PRESENT
https://www.siemens-healthineers.com/
Taking responsibility for resolving technical debt by moving
development from TFS / TFVC to AzureDevops / Git, Rebuilding
pipelines, created monitoring solutions (log and metric collection /
visualisation)
C#, TypeScript, NextJS, AzureDevops, GIT, Github Copilot, ChatGPT, TFS, TFVC,
Grafana
Siemens Healthineers / Uniform Installation
ROLE: DevOps Engineer, Developer, System
Integrator
02 / 2022 - 03 / 2023
http://www.siemens-healthineers.com
Created the devops pipeline for the new provisioning system "Uniform
installation" including provisioning the software to real computography
hardware and running test on hardware and simulators.
Coordinated with OPs and CM Teams
Azure DevOps, .NET, C#, Ansible, Docker, SALT
Siemens Healthinneers / Somaris X
ROLE: DevOps Engineer, DevOps Enabler,
Consultant, System Integrator
07 / 2021 - 01 / 2022
https://www.siemens-healthineers.com
Migrated the build pipeline for the Somaris series of computed
tomography machines to Microsoft Azure. Automated and optimized the
integration components for a large number of globally distributed
development teams with several hundred developers. Provided support
and training to the teams in the area of DevOps.
Microsoft Azure, Azure DevOps, PowerShell, IoT, .NET 6.0, C#, Linux, Scripting
RWE Contract Manager
ROLE: Business Analyst, IT-Lead, Senior Software
Developer, Architect
03 / 2021 - 09 / 2021
https://www.rwe.com/
Implemented a new platform with analysis, architecture, and
stakeholder coordination, adhering to defined roadmaps and milestones.
Developed central contract management system, transitioning from
Delphi/Oracle to .NET Core 5/MongoDB, and integrated containerization
with Docker and Kubernetes. Established continuous deployment
pipeline in Azure DevOps, and facilitated HTTP/RESTful APIs and Kafka
notifications.
.NET 5.0, C#, Blazor Server, MongoDB, Docker, Kubernetes, Oracle, Kafka, Azure
DevOps, AWS, Balsamiq
RWE Gas Trading Machine
ROLE: Senior Software Developer / Architect
08 / 2020 - 02 / 2021
https://www.rwe.com
Conducted full stack development of multiple internal tools, migrating to
.NET 5.0. Established a central logging infrastructure using Elastic Stack
(formerly ELK). Advanced software development for automated gas
trading, encompassing trading and asset management functions.
.NET Core 3.1 / .NET 5.0, C#, Vue.JS, Scala, Elastic Stack (Beats, Logstash, Elastic
Search, Kibana, Grafana, Prometheus). Docker, Kafka, MongoDb, Oracle, Azure
DevOps, AWS
NAS Smart Platforms GmbH
ROLE: Consultant, Dev-Ops Engineer
04 / 2021 – 06 / 2021
https://www.bundleregional.com/
Part Time Project (15 h / Week)
Adjusted, updated, and monitored the AKS (Azure Kubernetes Service)
platform to ensure a smooth operational launch. Optimized cloud
resource costs. Provided support and consultancy for the platform's go-
live, focusing on areas like APM, log collection, scaling, CI/CD, disaster
recovery, and integration with customer systems.
Microsoft Azure, AKS, Helm, Terraform, Kubernetes, Docker, Elastic Stack, Sentry,
Linux, JIRA, Gitlab, NodeJs, TypeScript, Kafka, Redis, Microservice Architecture.
SAP Flexpay (SAP AG)
ROLE: Senior Software Developer / Architect
11 / 2019 – 05/2020
https://www.sap.de
Developed a new payment solution for SAP users, encompassing full
stack development of the web application using Vue.js and Node.js.
Prepared for rollout, addressing non-functional requirements including
continuous delivery pipeline, cloud deployment, resilience, security, and
monitoring
TypeScript, Node.js, Vue.js, Cypress, Loopback, REST, Postman, Cloud Foundry, Git,
Github, ZenHub, Postgres
Otto COM+ (Sogedes GmbH, Mannheim, DE)
ROLE: General project manager
06 / 2019 – 11 / 2019
http://www.otto.de
Oversaw and managed the overall project for the General Contractor
Sogedes GmbH/Mannheim, focusing on technical subprojects, quality
assurance, and adherence to timelines and milestones. Led the
replacement of the entire telecommunications and contact center
platform with an IP-based solution for Otto and its subsidiaries
(AboutYou, SportScheck, etc.), including integration into the Otto IT
environment (chat, AI, translator, social media, and email connectivity)
Cloud Sigma / DARZ, SIP, Collab OneContact, Google Cloud Platform, Avaya, C# /
.NET (Integration), ESB, Enterprise Service Bus Architecture (Otto), Microsoft Azure
Josef Witt GmbH
ROLE: DevOps Engineer, Interim Team Lead,
Interface Ops <->Dev
04 / 2018 bis 06 / 2019
https://www.witt-weiden.de/
Transitioned on-premise infrastructure to cloud, Kubernetes, and
Docker as an interim team lead for the Ops team. Managed the operation
of 15 online shops generating 1 billion in annual revenue across 10
countries. Implemented and enhanced monitoring and logging solutions
(5 billion log lines per month), and supported the shift to
Kubernetes/Docker infrastructure (both on-premise and in AWS).
Linux (Suse / Ubuntu), Kubernetes (On Premise + AWS & Azure), Docker, AWS,
Azure, Ansible, ELK, Kafka, Jira, Confluence
Stylelounge.de
ROLE: Senior Developer, Interim Team Lead /
Software Architect
07 / 2017 - 03 / 2018
https://www.stylelounge.de
Assumed leadership of a development team following the departure of a
senior developer. Focused on enhancing the solution for high scalability
and availability. By March 2018, the portal was active in several
countries, with databases experiencing several billion updates monthly.
The system encompassed over 1,000 Docker containers/Kubernetes
pods.
TypeScript, NodeJS, Docker, Kubernetes, Helm, RabbitMQ, Google Cloud Platform,
GKE, Jira, Git
Contextor (SAP) / Sogedes
ROLE: Product Manager
01 / 2016 – 07 / 2017
https://www.contextor.eu
Led a Robot Process Automation (RPA) project with Contextor, focusing
on the market launch of a new product for workflow automation.
Established internal structures, directed project management for large-
scale projects, and provided technical consulting. Developed and
conducted training programs, integrating various tools such as IVR,
email, chat, and chatbots.
JavaScript, NodeJS, AngularJS, Microsoft Azure
Comparis.ch
ROLE: Architect, Software Developer, Researcher
08 / 2015 – 12 /2015
https://www.comparis.ch
Developed prototypes for the new microservice architecture of the entire
platform, involving research and preparation of decision-making
templates. Analyzed the existing platform, formulated and validated
architectural and design proposals for the new service architecture.
C#, Visual Studio, Docker, Consul, Zookeeper
Daimler Fleetboard, Drivers‘ League
ROLE: Project steering, Software develoepr
04 / 2015 – 07 /2015
https://group.mercedes-benz.com/
Fully took over the code and hosting of Drivers' League, managing its
further development and live deployment. Responsibilities included
analysis, consulting, and software development. Handled the takeover of
the old code, modified the login process, rolled out onto new servers,
oversaw the live deployment, and transitioned the project to a new team.
NodeJS, Express, AngularJS, HTML5, CSS, MySQL
Actano, RPlan
ROLE: Project Lead, Software Developer
04 / 2013 – 03 /2015
https://www.actano.de
Refactored and advanced the .NET components of the project (legacy
software), integrating Scrum methodologies. Managed an international
development team. Ported software to .NET 4.0, enhanced test coverage,
and introduced a cloud infrastructure based on VMWare ESX Server.
Transformed the development process for greater efficiency.
Visual Studio.NET 2012, VB.NET, Office Integration, Jira, Confluence, ESX Server,
XML, SOAP
Enterprise Mobile App Server
ROLE: Software Architect, Software Developer
09 / 2012 - 03/2013
https://metaqark.de
Developed Microsoft components (Windows Phone/Windows 8) for a
distributed system for building and deploying mobile applications. This
involved adapting the design and functionality of Mac/Java components.
The process included designing, developing, and testing these
components to ensure their integration and performance within the
mobile application deployment system, while maintaining consistency
across different platform requirements.
Visual Studio.NET 2012, Microsoft SQL Server 2012, ASP.NET, MVVM, MVC
EGL GRETA
ROLE: Software architect / software developer
07 / 2011 - 09 / 2012
https://www.energiegenossenschaft-leipzig.de
Developed a web-based information platform tailored for an energy
company's B2B clients, focusing on financial and contractual data. This
project involved creating a user-friendly interface for clients to access
critical business information easily.
Visual Studio.NET 2012, Microsoft SQL Server 2012, ASP.NET, MVVM, Infragistics
NetAdvantage 2012.3, Nunit, RhinoMocks, TeamCity
DONG Energy
ROLE: Software architect / Software developer
10 / 2010 - 06/2011
https://orsted.com/
Led the redesign of the user interface for a software company's
management system, focusing on enhancing user experience and
functionality (Phase 1). In Phase 2, expanded the system by integrating
new features such as alarm shutdown, messaging, and other key
functionalities. These enhancements were aimed at improving
operational efficiency and communication with actual plants. The
project combined user-centric design with technical innovation to meet
the specific operational needs of the company.
Visual Studio.NET 2008, SQL Server 2005
AlineaDialog / HLKomm, Leipzig
ROLE: Software Architect, Customer Consultant
01 / 2010 - 10 / 2010
https://www.pyur.com/
Oversaw the architecture, design, implementation, and installation of a
modular extranet/customer portal for a local carrier, focused on billing
for telecommunication and Software as a Service (SaaS) offerings. This
comprehensive role also included knowledge transfer to the client,
conducting training sessions, and providing ongoing maintenance. A key
aspect of the project was the successful integration of the portal with the
local ERP system, ensuring seamless operation and data
synchronization.
ASP.NET, Sql Server 2008, SOAP/REST
itCampus / Adcotel - ELSBETH PowerContact
ROLE: 2004-2007: CTO Adcotel / 2009: Director
SaaS itCampus
2004-2007 and 2009
https://www.adcotel.de
Led the development and marketing of a SaaS platform for the ELSBETH
Callcenter Suite, including an integrated billing system and connection
with order management/ERP systems (ProAlpha). This project involved
the creation of business models and their technical implementation for
the SaaS offering, encompassing marketing and sales strategies.
Managed a team of 12, with budget responsibility for generating
approximately 2.5 million euros in revenue.
.NET, C#, Distributed Computing Platform
Rope Development, Lead Manager Pro
ROLE: PO, Architect, Lead Developer
2002-2004 + 2008
https://www.rope-development.de
Led the development of a new, modular ASP.NET/web-based CRM/Lead
Management tool as a standalone product. This involved integrating the
tool into various CRM ecosystems, including SAP, CAS, and MS Dynamics,
ensuring compatibility and seamless operation across different
platforms.
ASP.NET, Visual Studio.NET, SQL Server 2000
DBPro GmbH, AgentONE
ROLE: CTO
1997 - 2001
http://www.dbpro.de
Directed the development of a new CRM and call center software,
incorporating interfaces with various telecommunication and CRM
systems. Managed the full project lifecycle including requirements
gathering, project management, design, programming, implementation,
and maintenance. Led a team of 15, with 11 in technical roles. In 1999,
successfully oversaw the sale of the company to Softmatic AG, Hamburg.
Visual Basic 6, Message Queueing (MSMQ), Sql Server 6.5, Sql Server 7.0, Corba,
DCOM
Mercedes Benz Infoline
ROLE: Software developer
1995 - 1996
https://group.mercedes-benz.com/
Developed and maintained a database application handling several
million customer records. This project involved creating reports and
various tools, including systems for customer and credit card embossing
and data masking. Responsibilities encompassed programming, as well
as maintaining the databases and server infrastructure.
SQL Server 6.5